Shipping policy

RyzeUp Shipping Policy

Shipping Overview

At RyzeUp, we strive to deliver your products promptly and securely. This Shipping Policy outlines the terms and conditions related to the shipping of your purchases from our website.

Processing Time

  • Order Processing: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
  • Order Confirmation: After placing an order, you will receive an order confirmation email with details of your purchase.

Shipping Rates & Delivery Estimates

  • Standard Shipping: We offer standard shipping on all orders within the United States. Delivery typically takes 5-7 business days after your order has been processed.
  • Expedited Shipping: For an additional fee, expedited shipping is available. Delivery typically takes 2-3 business days after processing.
  • International Shipping: We offer international shipping to selected countries. Delivery times and rates vary depending on the destination. Please note that international orders may be subject to additional customs fees, duties, or taxes.

Shipping Costs

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the items in your order.
  • Free standard shipping is available on orders over $100.00, applicable only within the United States.

Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your order.

Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses.
  • Certain products may have shipping restrictions based on destination or product type. These restrictions will be noted on the product page.

Customs, Duties, and Taxes

  • RyzeUp is not responsible for any customs, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
  • For international orders, please be aware that customs processing may cause delays beyond our estimated delivery times.

Delivery Issues

  • If your order arrives damaged, please contact our customer service team immediately at support@ryzeupfitness.com with your order number and photos of the damage. We will work with you to resolve the issue.
  • If your package is lost or delayed, please reach out to the shipping carrier with your tracking number for assistance. RyzeUp is not liable for delays caused by the shipping carrier.

Changes & Cancellations

  • If you need to change or cancel your order, please contact us as soon as possible at support@ryzeupfitness.com. We cannot guarantee changes or cancellations once the order has been processed.

Contact Us

For any questions or concerns about our shipping policy, please contact us at support@ryzeupfitness.com. Our team is here to assist you.